Patient Feedback

 

We appreciate you taking the time to fill out a short online survey regarding your experience at Palouse Pediatrics.  The information you provide us will be utilized to improve the quality of care provided to you and all our patients.  Thank you!

 

Your Appointment

Appointments are available within a reasonable amount of time

 

Scheduling an appointment is efficient and convenient

 

The person who took my call was courteous & professional

 

When I leave a message, it is returned promptly

 

Our Staff

The receptionists were courteous & friendly

 

Calls/questions regarding my care are returned promptly

 

Clinical Staff show concern and sensitivity to my needs

 

Billing and financial matters are handled properly

 

My medical information is discussed and handled confidentially

 

I am notified promptly of my test results

 

Your Visit With The Doctor/Nurse Practitioner

My Doctor/Nurse Practitioner returns my calls in a timely manner

 

I am given the chance to provide input to decisions about my healthcare

 

Medications and care at home are explained to me in a way I can follow

 

My Doctor/Nurse Practitioner answers all my questions

 

My Doctor/Nurse Practitioner gives his/her full attention to what I am saying

 

Our Facility

Ironwood Family Practice has up-to-date equipment and facilities

 

Patient areas are clean and organized

 

Parking is adequate

 

The building is clean/well-maintained, including entrances and grounds

 

Your Overall Satisfaction

I would rate the overall quality of care I received as extremely high

 

I would recommend Ironwood Palouse Pediatrics to family & friends

 

Please tell us about yourself

Your age

 

How long have you been a patient at Palouse Pediatrics?

 

I usually see:

 

Are there any other suggestions that would improve our care to you?

 


 

Palouse Pediatrics  |  1205 S.E. Professional Mall Blvd. Suite 104  |  Pullman, WA 99163  |  509-332-2605  |  Contact Us